Caprice Hidalgo is a problem-solver. As a private client account manager at Crest Insurance Group, she works with high net worth clients who trust her expertise. Regardless of a client’s net worth, they want someone to listen to what they need and help provide solutions, Hidalgo said.

“I strive to be that go-to person for them,” she said. “I not only listen to what they are saying but look past the words and try to see what they are asking of me. I think this gives me an opportunity not only to help, but to build long-lasting relationships with my customers.”

Her 15-year career began in auto insurance, and she has since expanded her expertise to many lines, including home, umbrella, personal articles and more. One of the reasons Hildalgo loves working at Crest is because of the agency’s philosophy to give back to the community it serves. “Our owner supports charitable causes and programs whenever possible, and shares his Caprice Hidalgo success with the community.”